Surprise News: Policing Works
Police Practice and Research, Volume 8, Issue 2 May 2007 , pages 175 - 182
http://digbig.com/4temh
Ian Blair
"This text formed the basis of a speech delivered at the British Society of Criminology Conference, Keele University, July 2002. Since that time, every police force in England and Wales has adopted Police Community Support Officers (CSOs)."