UK e-government fails to make the grade / ITWeek.co.uk, 10 June 2008
http://www.itweek.co.uk/itweek/news/2218710/uk-government-fails-grade
"E-government experts have derided the lack of progress the UK public sector has made in enabling citizens to complete key life event transactions online. Kable, a public sector IT analyst, tested a number of different scenarios, from starting a business to registering a death, to examine how well e-government systems could cope."