Global E-Government Survey 2008: From E-Government to Connected Governance / United Nations, January 2008
http://www.unpan.org/egovkb/global_reports/08report.htm
"This report assesses the e-government readiness of the 192 Member States of the UN according to a quantitative composite index of e-readiness based on website assessment, telecommunication infrastructure, and human resource endowment. ICTs can help reinvent government in such a way that existing institutional arrangements can be restructured and new innovative arrangements can flourish, paving the way for a transformed government."