‘Numties in Yellow Jackets': The Nature of Hostility Towards the Police Community Support Officer in Neighbourhood Policing Teams
Policing 2007 1(2):187-195
http://policing.oxfordjournals.org/cgi/content/extract/1/2/187
Bryn Caless
"Dr Bryn Caless is Director of Kent Police College and is responsible for the training of Police Community Support Officers (PCSOs) for Kent Constabulary. In this article he considers the dichotomy between the hostility PCSOs have encountered from some within the police community and the positive findings on the role and effectiveness of the PCSO in published research."
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