Prime Minister sets out his vision for world-class public services / Public Technology, 7 July 2008

http://www.publictechnology.net/modules.php?op=modload&name=News&file=article&sid=16510
"The Prime Minister has outlined a bold vision for transforming England's public services. In a Cabinet Office report “Excellence and fairness: Achieving world class public services” published today, he argues that although public services have improved dramatically over the past decade they are not yet world-class and a new stage of reform is required.

The paper provides a framework for further improvement. Using evidence from the best-performing public services around the world it sets out the Government's overall approach to public service reform for the coming years."

Link to Cabinet Office report http://www.cabinetoffice.gov.uk/strategy/work_areas/public_services.aspx