The Taming of the clue
Monitor on Psychology, Volume 38, No. 6 June 2007, p56ff
http://www.apa.org/monitor/jun07/taming.html
Laurie Meyers
"By realizing that technology only works as well as the people who run it, crime labs can reduce the potential for errors. One psychologist uses the tools of industrial/organisational psychology to help keep order in the crime lab.
In crime labs, there is little room for error. A mistake could place an innocent person behind bars, allow a serial criminal to operate unchecked or even cost lives."