Reviewing public services online / New Statesman, 21 April 2008
http://www.newstatesman.com/200804210003
"This month, MySociety released the latest metrics from writetothem.com, a civic engagement tool designed to make it easier for constituents to raise issues with their MP. As ever, the stats make for fascinating reading, if not least because they give a glimpse of what accountability in a networked democracy might look like."