North Yorkshire Police get new IT to process emergency calls more efficiently / Public Technology, 1 June 2007
http://digbig.com/4tatp
"North Yorkshire Police has implemented the QlikView in-memory analysis and reporting solution from QlikTech, to help Force Control Room (FCR) staff process emergency calls more efficiently, enable police to attend emergencies more quickly and improve call handling efficiencies. QlikView allows NYP to analyse the overall performance of the control room, and to determine how quickly emergency calls are handled. This helps the department to ensure that the emergency services are despatched to high-priority calls as quickly as possible."