Another tragedy of errors / Independent, 30 May 2008
http://www.independent.co.uk/opinion/leading-articles/leading-article-another-tragedy-of-errors-836714.html
"In almost any enterprise, the news that management has plans to install a new computer system tends to be greeted as a threat rather than a promise. Nowhere, though, are there more grounds for IT apprehension than in the public sector, where one project after another has been dogged by severe overruns in time and budget, and the end product invariably falls some way short of being, in that celebrated phrase, fit for purpose."