True Colors / CIO, 16 Jan 2007
http://digbig.com/4qwsj
Susan Cramm
"Character is an essential element of leadership. Here's how to develop yours and let it shine.
In my experience, most people are good. Walk the halls of any organization and you will find committed parents, involved community members and hardworking professionals. How then to explain the fact that on a day-to-day basis many of us behave badly, demonstrating such self-defeating behaviors as pessimism, selfishness and insecurity?"