BORDER AND IMMIGRATION AGENCY COMPLAINTS AUDIT COMMITTEE: ANNUAL REPORT 2006 / 2007 / BIA, November 2007
PDF - http://www.ind.homeoffice.gov.uk/6353/aboutus/cacreport0607.pdf
"Dear Home Secretary,
Discharging our responsibility to you as members of the Border and Immigration Agency Complaints Audit Committee, we present you with our Annual Report for 2006/7. We regret that we are able to give only the most limited assurance on the quality and integrity of complaints management information which we have audited."